General
Downgrade Guidelines
What Happens to Your Data After Downgrading?
When a business downgrades from the Pro plan to the Free plan, any data exceeding the limits of the Free plan will be securely stored but temporarily inaccessible. Specifically, you’ll retain access to your 3 most recent lead magnets and their associated conversations, while the rest of your magnets and data will be masked (hidden but not deleted). Your data remains securely stored, and if you decide to upgrade again in the future, you will regain full access to all your lead magnets, conversations, and user seats. Any excess users will be automatically deactivated, but the admin will always remain active. If you prefer, you can export important conversations before downgrading to ensure you have the data you need.
Your Pulz.io Success Hub. Get the Support You Need, When You Need It
Navigating AI-driven technology can be complex, but you’re not alone on this journey. Our Success Hub is equipped to guide you through every step, ensuring you maximize the benefits of Pulz.io with ease. Whether you have a question about setting up your AI-driven user journeys, need help optimizing your forms, or just want to learn more about how to make the most of our platform, we’re here to help.